Blackforge Systems

Refunds

Effective October 12, 2026

Full refund if we can’t test it

If we cannot test your strategy because usable data is unavailable or the rules are impossible to pin down, Blackforge Systems will give you a full refund.

A losing verdict is not a refund reason

A negative verdict is a valid completed test. There is no refund simply because the strategy loses money or the result is disappointing.

How to request a refund

Use the contact form with your order reference and a short explanation. Do not send payment-card details. We’ll reply using the email you provide. Refunds for Stripe purchases are returned through Stripe to the original payment method; your payment provider controls when they appear.

This policy does not remove rights that applicable law gives you.

Contact

Questions or requests? Use the contact form.